How we handle your data.
We collect the minimum necessary, keep it quietly, and never sell it. Last updated: 1 June 2025.
The Pond Club collects only the information required to operate your membership: name, household address, delivery preferences, and contact details. This information is stored on encrypted servers in India and accessed only by our concierge team.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We use trusted operational partners (payment processors, courier services) solely to fulfil your membership — these partners are bound by equivalent privacy standards.
Cookies on our website are used only for essential session management and aggregated analytics. You may opt out of analytics tracking at any time without affecting your membership experience.
You may request a full export, correction, or deletion of your personal data at any time by writing to [email protected]. We respond within 14 business days.